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Chief Happiness Officer (CHO) Resume Example & Writing Guide

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Chief Happiness Officer (CHO) Resume Example & Writing Guide
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Most people find the quest for their own happiness tricky enough, but when you are responsible for the wellbeing of an entire organization, the challenge suddenly acquires a whole new level of magnitude. 

A chief happiness officer (CHO) is far more than an HR manager who is tasked with looking after the benefits aspect of compensation. They need to understand their people, work out what makes them happy to work and ensure that the workplace rises to meet new challenges. They are the architects of corporate contentment.

As with all HR roles, a hiring manager for a chief happiness officer will be looking for concrete deliverables and well-planned strategy. Wellbeing and mental health is a science that requires an intimate understanding of the human condition. Fluffy language on a chief happiness officer resume will not inspire confidence. If deliverables are unclear and benefits not realised, maybe you didn’t quite hit the happiness mark?

This chief happiness officer resume guide seeks to explore how to describe your impact in one of the newest (but potentially most impactful) job roles. Here are what you should consider when writing your chief happiness officer resume:

  • The responsibilities of a CHO
  • How to write an impactful resume
  • The best format for a chief happiness officer resume
  • A thought-provoking resume example for a chief happiness officer

Resume.io offers 300+ resume examples for job seekers of all levels and in all fields to help you create the perfect resume that lands you a great position in no time.

Statistical insight

Chief happiness officer is not a new role. The likes of Google and Zappos pioneered these roles nearly a decade ago.

What does a chief happiness officer do?

A chief happiness officer has a tough job, because the definition of happiness will vary for every single one of their colleagues. Understanding the common themes and delivering on the needs of the collective lies at the very heart of the CHO role. Common duties include:

  • Listen to employees, designing workplace policies around what they hear.
  • Make sure that employees feel valued and support their growth ambitions.
  • Ensure the best professional assistance with mental health and wellbeing.
  • Empower employees to manage their careers in a way that is true to them.
  • Measure employee engagement and seek to be proactive rather than reactive.
  • Create a positive working environment, where balance comes first.

Chief happiness officers work closely with HR directors and other human resources colleagues to make sure that their plans are financially viable and aligned with the overall HR vision. Many CHOs will have worked in HR previously and the chief happiness officer resume should demonstrate a track record of HR delivery.

How to write a chief happiness officer resume

The format for a chief happiness officer resume will not differ from most other resumes. Your approach and achievements will set you apart, but when it comes to how you set out your resume, recruiters will expect a standard format: 

  • Resume header
  • Resume summary (aka profile or personal statement)
  • CHO employment history section
  • Chief happiness officer resume skills section
  • Your education

It is important that a chief happiness officer resume is rooted in the language of wellbeing and mental health. You will be expected to be an inspirational source of breakthrough initiatives, so don’t allow your resume to be too dry and formal. Use emotional language to reach out to your potential HR manager and back it up with concrete accomplishments to show that you can walk the wellbeing walk.

Expert tip

In order for your workplace happiness message to get across, you first have to get past an obstacle that does not deal in such abstract concepts: the recruitment ATS software. Every medium / large company uses applicant tracking software to sift through large volumes of applications, so first you have to get past their algorithms. Here are a few tips:

  1. Look for the keywords for the role in the job description – every company will use certain jargon for specific roles, so make sure that it matches up.
  2. Don’t overuse keywords though – make sure that your language is varied and reflects how you would talk in an interview situation.
  3. Format the chief happiness officer resume to make it easy for the ATS to find the right information about your application.

The best resume format for a chief happiness officer

The format of a CHO resume sample will inevitably influence how your skills and accomplishments come across. It is likely that a reverse chronological resume format will work best for you – here you list your work experience in reverse order with the most recent roles at the top of the resume. The scope of the CHO role is constantly changing so you should seek to highlight your most recent achievements. 

As a CHO requires considerable HR and corporate experience, a combined resume format that focuses more on skills will not be so suitable. This might work for those who are changing careers or for early career professionals.

Resume summary example

The resume summary is where you introduce your candidature and use 3-5 sentences to put your case to the hiring manager. Offer an insight into your chief happiness officer story by sharing some of your greatest achievements and rarest skills. Showcase your personal approach to your work and how you make your unique difference.

The resume summary should give a sense that there is so much more to come. Creating and sustaining happiness is no simple feat, so while you can talk about your impact in your summary, the rest of the CHO resume has to go into more detail around how you made it happen. Retaining great people in great jobs should be central to your success.

Here’s how to do it from our chief happiness officer resume sample:

Adaptable summary example

Passionate and dedicated Chief Happiness Officer committed to fostering a happy, healthy, and active workforce. Experienced in overseeing HR and internal communications within organizations, leading to higher levels of employee satisfaction and engagement. 

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Employment history sample

The employment history section is where hiring decisions are made. It is not enough to list your CHO job responsibilities here. Every chief happiness officer understands that their impact is negligible without measurement, so their employment history should outline their track record of impacting employee wellbeing in a variety of positive ways.

Using bullet points for each employer allows the reader to easily scan each accomplishment, using action verbs to convey how you worked and offering a context wherever possible. Talk about how you changed a situation rather than just the final outcome. Turning a content workplace into a slightly more content workplace will not have the impact of changing a failing culture into a culture where the majority are satisfied with their daily work.

Consider the employment history in our CHO resume example:

Adaptable employment history example

Chief Happiness Officer, Desmond Relations, Seattle 
May 2019 - July 2021

  • Served as a supportive and motivating force for all employees.
  • Distributed and collected employee surveys to measure happiness, stability, and productivity.
  • Worked to ensure employees felt a sense of personal fulfillment, directly affecting the chances of company growth.
  • Led company initiatives to empower employees and helped to build a company culture which did so as well.
  • Designed and led team-building activities aimed at keeping the company morale high.
  • Worked to reduce workplace stress and foster professional development.
  • Acted as a positive liaison between management and employees.
     

Human Resources Assistant, Seattle Central College, Seattle 
January 2017 - May 2019 

  • Worked to support the Human Resources Department, HR Programs, and recruitment efforts.
  • Supported all internal and external HR inquiries and requests.
  • Conducted New Employee Orientations and Benefits Orientations.
  • Served as an enthusiastic and adaptable team player.
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CV skills example

The skills section of a chief happiness officer resume is where you separate yourself from a simple compensation and benefits manager. Have a think about the unique skills that make you fantastic at your job and match them up with the requirements and challenges of the role in question. If you possess a skill that is not required for the role, it is infinitely less valuable for your future employer. A mix of hard skills and soft skills will show that you are a rounded candidate and make sure that you include enough of the more recognised skills in order to pass the crucial ATS test.

Have a look at the skills section from our CHO resume sample:

Adaptable skills section example
  • Mental Health Assessments
  • Human Resource Management
  • Effective Time Management
  • Creative Thinking
  • Complex Problem Solving
  • Project Management
  • Interpersonal Communication Skills
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What are interpersonal skills: definition + top examples
Related article
What are interpersonal skills: definition + top examples

Getting on with others is the key to business success, but how are interpersonal skills defined and how might we use these examples in our resume to make it stronger? Which interpersonal skills does the job require?

Chief happiness officer resume education example

While your education may look like any other HR professional on the surface, there will definitely be certain courses and qualifications around mental health and wellbeing that most CHOs will possess. Your future employer will want someone who is qualified to look after the happiness of their employees, so a bit more detail in this section will not be wasted space.

Some CHOs have degree qualifications in subjects such as psychology alongside later human resources certifications, so your formative education can play a significant part in filling out the picture of your suitability.

Expert tip

Many CHOs are also thought leaders in this newest of corporate fields, so don’t be afraid to share a link for your blog or any content that you have written. This will add an extra dimension to your application and give you something extra to discuss during an interview.

An example education section from our chief happiness officer resume example:

Adaptable education example

Bachelor of Arts in Communication, Seattle Central College, Seattle 
September 2013 - May 2017 

High School Diploma, West Seattle High School, Seattle 
September 2009 - May 2013

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Resume layout and design

The words on your CHO resume sample are not the only aspect of telling your story. The visual aspects of your resume layout matter too. If the reader is bombarded with a wall of text that covers the page, it will be easy for them to miss crucial details amongst the noise. Pick a clean resume layout with a good amount of white space to allow their brains to focus on each individual section.

Don’t go overboard with complicated fonts and keep the size legible but not too large (size 11 or 12 will be fine for many common fonts). Colour isn’t an essential element of a CHO resume sample, but if you do pick a colour then make sure it is on the warmer spectrum to match with the tone of the role. A resume template is ideal to find the right look for you.

Expert tip

Don’t forget to include all of the essential contact details in your resume header. Both the ATS software and the hiring manager need to be able to find your email, mobile number and any social media accounts with ease. It is likely that you are a wellbeing evangelist on socials, so let your future employer check out what you share. Include the essential details right at the top of the resume to make it easy to send you that invite.

Key resume takeaways

  1. Picking out only the most relevant aspects of your chief happiness officer career will make the hiring manager sit up and take notice.
  2. Be specific about what your initiatives delivered, but don’t forget to include details of how you got there and how your personal touch made a difference.
  3. Craft a summary that both acts as a powerful introduction and initial chapter. You want the hiring manager to feel that there is much more to come.
  4. Using action verbs in your accomplishments for your work experience will bring a different level of nuance to the descriptions of your impact.
  5. Have a look at our chief happiness officer resume example for some inspiration.
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