McDonalds is the second largest private employer in the world, with a mission of “serving billions” and a dream employer for many who want to take advantage of the astounding progression opportunities. 1.7 million McDonalds employees work in 40,000 restaurants, with 50% of franchise owners and 75% of managers starting by flipping burgers.
McDonalds offer their diverse employee base an opportunity to work in a fast-paced and service-oriented environment, where individual responsibility lies at the heart of the brand that was rated ninth in the world by Interbrand in 2020. Securing a role at McDonalds is competitive, so how do you write that McDonald’s Crew Member resume, McDonald’s Crew Chief resume or McDonald’s Manager resume?
This McDonalds resume example, in conjunction with our adaptable McDonalds resume sample will offer some food for thought. How do you include the five values of: serve, inclusion, integrity, community and family? What are the characteristics of a great McDonalds employee? How can you showcase your passion for customer service?
These and many other questions will be covered in the chapters ahead:
- What McDonalds managers value in a resume
- How to choose the best format in a CV for McDonalds
- How to write a McDonalds resume (with tips, tricks and resume samples of writing)
- Possible McDonalds job descriptions and career paths.
Choosing the best CV format for McDonalds
When it comes to choosing a resume format, you’re going to look at two things:
- How your resume sections are ordered and which one is put in the limelight
- How you edit the fonts, styles and white space of your McDonalds resume.
In most cases, the best resume format for a McDonalds resume is reverse chronological. This type of resume format can easily be identified by looking at the employment history section: it’s going to showcase your past jobs from most recent to oldest. You can check out our guide on resume formats to see some alternatives, but you’re safest with a chronological option.
Simplicity lies at the heart of the McDonald's experience, so we suggest avoiding flowery language and bold style choices in your resume. Let your experience do the talking rather than your choice of symbol for your bullet points. The hiring manager needs to find the right information quickly and efficiently and sticking to a one-page resume is fine for all but the most experienced of corporate roles.
Are you interested in other job opportunities in the hospitality & catering industry ? Here are some related cv examples to inspire you and provide more material:
- Pastry Chef resume sample
- Food Service Worker resume sample
- Barista resume sample
- Hotel Management resume sample
- Doorman resume sample
- Cook resume sample
- Restaurant manager resume sample
- Hostess resume sample
- Caterer resume sample
- Waitress resume sample
- Recreational Facility Attendant resume sample
- Food and Beverage Director resume sample
- Food service manager resume sample
- Concierge resume sample
- Bartender resume sample
- Hotel Front Desk Employee resume sample
- Server resume sample
- Sommelier resume sample
How to write a McDonalds resume
While it might seem simple to walk into a local McDonalds and have an interview for an entry-level role, the volume of applications and turnover of first-year employees is so high that even people with no experience are assessed for core competencies.
If you have the potential, then McDonalds can take you places, but first your resume has to tick some pretty specific behavioural boxes. It is also essential to show that you are brought into the culture and will thrive in a flexible and target-led team environment.
If you are not mad about the product, get yourself to a restaurant and look beyond the burger and fries. If you are going into marketing, which messages stand out to you? If you have an operational focus, how is your role going to affect everything else going on around you? If you want to become a manager, which managers seem in control of their team and what are they mostly involved with? Immerse yourself in the McDonalds experience and make sure that you can answer: “What is your favourite item on the menu?”
Technology is driving the future of McDonalds, so being aware of the 3Ds (Digital, Delivery and Drive Thru) is an important part of understanding where your job will be in five years. The interviewer will expect you to have a long-term career horizon, so talking about one of more of these aspects will help your cause.
Once the homework is complete and you can picture yourself pinning on your badge on your first day, it is time to consider how you might tailor your resume to a McDonalds role. A tailored resume: 1. helps you to get past the ATS software gatekeeper and 2. makes it easy for a restaurant manager to link your past experience with your future potential.
Your McDonalds resume will include all the typical sections, with a golden arches twist:
- The summary section distils your personality and key achievements
- An employment history section highlights relevant experience
- A skills section that brings your core competencies to the fore
- The education section details your academic successes
The following chapters explore the above sections in more detail, providing resume samples of writing to illustrate the ideas. You might find some surprising ways to make your case for joining the McDonalds family.
McDonalds resume summary example: The right ingredients
Whether you are working in Technology at the Chicago West Loop head office or in a small McDonalds restaurant in Lisbon, your summary should be focused on your fit for the role in question. The free-flowing nature of those 3-5 sentences allows you to inject a little personality into your primarily formal and fact-led resume.
The summary section offers a chance to connect with a hiring manager on a very real level. How can you help them to achieve their objectives as well as do a great job for McDonalds? Be descriptive with your language, include only the most relevant accomplishments and make sure that you quantify them with numbers and context.
Here are ten different scenarios for resume accomplishments
- Improved productivity in terms of time spent
- Solutions that you found to unsolved problems
- Innovations or ideas that have led to a step-change
- Processes improved and procedures developed
- Awards that you have won (with a reason why)
- Promotion to a different role in the company
- Impact on the development of those around you
- Offer outstanding service to customers or clients
Regardless of how you showcase your personality in the resume profile, having inspiration to draw from is always a good thing. Below you can find a McDonalds resume sample of the summary section.
Dynamic, reliable, and enthusiastic team player, committed to ensuring positive experiences for all customers. Bringing forth an excellent attitude, good work ethic, and and strong mathematical skills.
Employment history example: Been there and done it
While many McDonalds restaurant employees will have previously worked in the hospitality industry and corporate employees will have had suitable functional experience, it is important that the employment history section is specifically relevant to the demands of a role at McDonalds.
Do you match the company values and how will your activity contribute to delighting the customers? Past success is an indicator of future potential. It is advisable to use action verb led achievements in bullet points for brevity and visual impact.
For entry level roles, your experience will be secondary to your potential, but a great way to start is by ensuring that you include details about the five McDonalds values.
- Serve: you will always put customers first
- Inclusion: the McDonalds doors are open to everyone
- Integrity: doing the right thing when no one is watching
- Community: the importance of being good neighbours
- Family: staff, franchisees and suppliers get better together
The Mcdonalds resume example for the employment history section can be found below.
January 2018 - March 2021
Cashier at Wendy's, Nanuet
- Utilized excellent customer service skills to ensure an accurate and pleasant checkout experience.
- Followed all food service and safety protocols.
- Worked as a productive and dependable team member.
- Used problem-solving skills to address any customer issues or concerns.
- Informed customers of any menu changes or special offerings.
- Worked to remain punctual and reliable at all times.
Skills example section: The specifics of success
The skills section should be led by the standout skills of an excellent employee rather than the obvious skills of an average one. Read the job description carefully and select the skills that will set you apart from your fellow employees and allow you to excel. Include a balance of soft and hard skills and keep reminding yourself to put the customer at the centre of everything that you write. Multitasking, flexibility, teamwork, dispute resolution and customer service should feature on every McDonalds resume irrespective of the position. There’s a Mcdonalds resume example for the skills section below for your inspiration.
- Customer Service
- Highly Organized
- Ability to Work in a Team
- Honesty and Integrity
Education example: Numeracy and communication
The education required for a career at McDonalds will depend on the role. Bachelors’ degrees will be required for many corporate positions, but high school education will feature prominently for those who work in the restaurants. Numeracy is a key requirement of a customer service role and communication (English) skills are vital. For people who are non-native speakers, including English language qualifications is important. Below you can find a Mcdonalds resume sample for the education section.
September 2019 - Present
Associate of Applied Business, Rockland Community College, New City
September 2012 - May 2016
High School Diploma, New City High School, New City
McDonalds jobs and career paths: What do they look like?
McDonalds prides itself on offering growth opportunities to everyone on the career ladder. It is critical that everyone in the machine understands their impact on those around them, so it is unsurprising just how many people are promoted from within. No matter where you join this career ladder, if you want to develop, McDonalds will help you to find a way:
- McDonalds Crew Member
- McDonalds Crew Chief
- McDonalds Shift Manager
- Department Manager
- General Manager
- McDonalds Regional Manager
Keen on joining the McDonalds community? Select a resume template and get writing.
- Ensure that your McDonalds resume example fits with the current brand values.
- Let your personality shine in the summary and make it relevant to the job description.
- Your work experience section shows how your past can inform your future potential.
- Make the format simple and easy to follow with a good amount of white space.
- Make your resume read like you are already part of the team.
- Use ready-to-go resume examples (along with our resume editing tools) to save your time and nerves.