When it's time to primp and pamper, you know how to make sure clients leave the spa feeling their best – but what if it's your resume that needs the makeover?
With 300+ resume examples and writing guides, Resume.io is here to help you create a spa manager resume that captures your leadership skills, attention to detail and customer service know-how – all on a single, chic piece of paper. In this writing guide and corresponding resume example we'll cover everything you need to know, including:
- What does a spa manager do?
- How to write a spa managers resume (tips and tricks)
- The best format for a spa managers resume
- Advice on each section of your resume (summary, work history, education, skills)
- Professional resume layout and design hints.
What does a spa manager do?
Spa managers are people who run and oversee operations in a spa. They manage employees, procedures and work to ensure that spa equipment is functioning well. Spa Managers are customer-service professionals who work to ensure that clients leave happy and keep coming back. They also strategize to attract new clients by implementing effective marketing techniques and adding to the spa offerings. The main goal of a spa manager is to ensure that a spa runs smoothly and maintains current customers and attracts new ones.
For even more writing tips, check out our related beauty and wellness resume examples, including our:
How to write a spa manager resume
A great resume for a spa manager will need many of the common sections found on all CVs, including:
- The resume header
- The resume summary (aka profile or personal statement)
- The employment history section
- The resume skills section
- The education section
A spa manager resume should effectively convey a candidate’s ability to run and oversee operations in a spa. Your resumes should highlight your excellent managerial skills, time management skill, interpersonal skills, communication skills, and customer service skills. It is recommended to list both soft and hard skills on your resume, and be sure to include any job-specific skills that will make your resume stand out. Your resume should showcase your experience in spas, and your knowledge of spa functions and procedures. Due to the customer oriented nature of this position, it is advised to call attention to your strong “people skills”, and your ability to work well with others. The ideal candidate has a motivated attitude and the patience required to effectively run a spa.
Choosing the best resume format for spa managers
Virtually every spa manager will have had some degree of experience in the beauty and wellness industry before landing their current role. If that's the case for you, then the reverse chronological resume format will be your best choice. This structure centers on an employment history section where you can list previous jobs starting with the most recent and working backwards through the past ten years. This resume format is also favored by hiring managers and the Applicant Tracking Systems (ATS) commonly used in medium and large companies.
If you are just starting out in the field or have large gaps in employment history, you may consider using an alternative resume format such as the functional or hybrid model.
Consider the ATS.
Many spas are still one-location, locally owned operations. If that's the case for your prospective employer, then your resume will likely go straight to the spa owner for review. However, if you are applying to work in a hotel chain or another large-scale operation, then you should know that a resume scanner will likely be the first set of "eyes" on your application. These algorithms look for keywords and pass only the highest-scoring resumes to the hiring manager for review. While there is no sure-fire way to avoid being filtered out, here are some tips to reduce the chance:
- Read the job description closely and look for duties and skills emphasized by the employer.
- Place those "keywords" in the appropriate resume sections.
- Use common section headings like "Experience" or "Education" to tell the ATS exactly where to look.
Resume summary example
The resume summary is the introduction to you as a spa manager. This is the place to give the employer an overview of your skills and experiences. As a spa manager, personality counts for a lot, so make sure to give the hiring manager a taste of what it's like to work with you. Highlight your biggest accomplishments and attributes here, using as many powerful action verbs and job specific information as you can. Spa managers should present themselves as competent managers with advanced communication skills. Check out the summary from our resume sample below.
Results-focused Spa Manager with a proven track record of running an organized and successful spa, while achieving high rates of customer satisfaction. Adept at effectively managing spa staff, leading to higher levels of productivity. Dedicated to remaining up to date with the latest spa service offerings and technologies. Bringing forth a commitment to providing clients with the most pleasurable spa experience possible.
Employment history sample
The employment history section will likely take up the majority of your resume and should be written with care. List your relevant roles in reverse chronological order and give the job title, employer name, start and end date and location. Underneath each role, create a list of 4-5 bullet points that mention specific job accomplishments, skills and duties. Make sure to choose examples that are most relevant to the employer's needs and circumstance. Give statistics and success metrics wherever possible. Check out the employment history section from our resume sample below.
Spa Manager , Blue Rose Spa, New York
September 2012 - September 2019
- Worked to effectively manage staff members to encourage a productive and happy environment.
- Maintained spa facility and guest area to promote a relaxing and beautiful environment.
- Fostered positive rapport with customers.
- Communicated with vendors regarding products to use in the spa.
- Defined customer service procedures and monitored the facility carefully to ensure the procedures were followed.
Assistant Spa Manager, Renwa's Day Spa, New York
June 2008 - August 2012
- Helped to oversee the daily operations of the spa and shop.
- Handled scheduling and client correspondence, including the publication of a monthly newsletter.
- Managed the hiring of new employees and trained them on spa procedures.
Spa manager resume education example
While spa managers aren't required to have formal education, any degrees and certifications you do have can help a hiring manager better understand your training and background. List all degrees and certifications in reverse chronological order here. Any honors or distinctions should be noted here as well. If you hold a degree higher than a bachelor degree, you may leave out your high school. You can also create a separate section for certifications in your resume if you have several. Check out the education resume sample below.
Cosmetology, Toni & Guy Hairdressing Academy, New York
August 2008 - May 2011
High School Diploma, Loyola High School, New York
September 2003 - May 2007
CV skills example
As a spa manager, your skills are at the heart of what you do. Make sure prominently feature your areas of expertise here. Since this CV section is often formatted as bullet points, it's a good idea to stick with abilities that can be summarized in a word or two. This is also a great place to add ATS keywords to your CV. Your skills section should built a coherent picture of you based on the other sections. Check out the skills section resume example below.
- Strong Customer Service Skills
- Health and Safety Standards
- Facility Management Skills
- Marketing Strategies
- Team Management Skills
- Cosmetology and Spa Services
Resume layout and design
Just as a spa's exterior should give a sense of luxury and professionalism, the layout and design of your resume helps the hiring manager get a sense of what type of candidate you are. Make sure to pay extra attention to the header area which is where you'll be able to highlight your name and contact information while adding a bit of attractive design to the page. For spa managers, make sure to keep your layout rather neutral in color scheme to exude a sense of elegance and quality care. A professionally-designed resume template can make this quick and easy. Here are some other design tips:
- Leave an appropriate amount of white space to text
- Use the same 1-2 font styles throughout your resume
- Choose a template that aligns with the spa's branding
- Go overboard with color or design elements
- Use "creative" section headings that may confuse the reader and ATS
- Forget to proofread before you submit
Key takeaways for a spa manager resume
- Your spa manager resume should have the appropriate sections that a hiring manager is looking for, including the summary, employment history, education and skills sections.
- Make sure to add a touch of personality to your summary since it is the only resume section where you can speak directly to the hiring manager.
- The reverse chronological format is best for you previous experiences. Quantify them with numbers and statistics.
- The layout of your resume should exude professionalism. See our adaptable resume sample for more ideas.